Holiday / Shipping Policy

A pair of glerups is a gift everyone loves to get. Now we're making the giving as comfortable as the getting. Here's how.

glerups Holiday Exchange/Return Policy

Orders purchased after October 1, 2024 can be returned or exchanged up to February 28, 2025. Please note this applies to unworn, boxed products purchased online only.

We cannot guarantee that all sizes and styles will be available for exchange. All exchanges are dealt with on a first come, first service basis.

Changes to your Order We do our very best to accommodate requests for changes to orders. The holiday season is no exception. Please note, however, that try as we will, the large volume of orders placed during the season means we cannot guarantee changes. If you have missed the recommended order-by-date visiting a valued retail partner near you is an option.

Order early

While we will process your order quickly, we cannot guarantee delivery by December 24th. Weather and loss and/or damage by the carrier are beyond our control. We encourage you to order as early as possible to avoid disappointment.

Any questions or concerns, please call us toll-free at 1-855-443-8502 Monday-Friday between 9 a.m. and 5 p.m. EST, service@glerups.ca

Here’s to a cozy, comfortable holiday! Cheers!